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Utilities Assistance

LIHEAP (Low Income Home Energy Assistance Program)


Part of the Will County Center for Community Concerns program: 

Will County Center for Community Concerns, Inc.
304 N. Scott Street
Joliet, IL 60432

LIHEAP is designed to assist Will County low-income eligible households pay for winter energy services.  Home owners and renters may be eligible, even if utilities are not paid directly by the renter.  The LIHEAP program also includes an Emergency Furnace Component that will repair or replace non-operational heating systems for income-eligible homeowner-occupied residents.


Water Assistance

Part of the Will County Center for Community Concerns program (see above).  Applicants must have a current disconnection notice for their water or be currently disconnected from water service and have income at or below 125% of the poverty level.

IHWAP (Illinois Home Weatherization Assistance Program)


Part of the Will County Center for Community Concerns program (see above).  IHWAP is designed to help income-eligible Will County residents save fuel and energy while increasing the comfort of their homes. Assistance is available to both homeowners and renters, and can be applied to single-family residents, multi-unit buildings, mobile homes, and townhouses and condos (within association guidelines).

NICOR Energy Efficiency Program


Part of the Will County Center for Community Concerns program (see above).  NICOR customers owning single family homes or duplexes who are not eligible for IHWAP (above) but meeting NICOR's income eligibility guidelines may receive weatherization assistance and furnace repairs/replacement at 10-20% of cost.

Cricket Lifeline Credit – Illinois


You may qualify for a $10.00 credit on your monthly wireless bill if you receive low income benefits under certain programs. You must have or sign-up for Cricket Wireless service to receive this credit. The Cricket Lifeline Credit is only available for Cricket Wireless service; it is not available for Cricket Broadband or Cricket PAYGo service.

Lifeline and Link-Up Telephone Assistance Programs

Customers wishing to apply for assistance should contact a participating eligible telephone company.

Low-income consumers may qualify for assistance to help pay for installation of telephone service and monthly charges for local phone service through the Lifeline and Link-Up Telephone assistance programs.

Link-Up America helps income-eligible consumers initiate telephone service. The program pays one-half (up to a maximum of $30) of the initial installation fee for a traditional, land-line telephone or activation fee for a wireless telephone for a primary residence. It also allows participants to pay the remaining amount owed on a deferred schedule, interest-free.

Lifeline Assistance provides discounts on basic monthly service for qualified telephone customers. These discounts can be up to $10 per month. A deposit may be required unless the consumer voluntarily chooses toll blocking that will prevent outgoing long distance calls.


Salvation Army

Mission: Provides assistance such as food, clothing and utility assistance

300 Third Avenue
Joliet,Il. 60433
9:00 am – 4:00 pm (M-F)

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